Refund Policy

Refund Policy

We want you to be 100% satisfied with your purchase. If you’re not, we’re here to help.

1. Returns

We accept returns within 30 days of delivery for unused, unopened, or defective items.
To initiate a return, please contact us at support@tagpal.com with your order number and a brief description of the issue.

2. Refunds

Once your return is received and inspected, we’ll notify you and process your refund to your original payment method within 5–10 business days.

3. Exchanges

If your item is defective or damaged, we’ll gladly replace it.
Please email support@tagpal.com for assistance.

4. Non-Returnable Items

Due to hygiene and safety reasons, opened or used health and beauty products cannot be returned unless defective.

5. Late or Missing Refunds

If you haven’t received your refund after 10 business days, please check with your bank or credit card company before contacting us.